Improve lead capture
Google Ads and Facebook lookalike campaigns increased the quality of top-of-funnel targeting.
The program focused on qualified membership demand rather than low-intent lead volume, connecting performance media with CRM lifecycle, retention and conversion optimisation.
Google Ads and Facebook lookalike campaigns increased the quality of top-of-funnel targeting.
CRM lifecycle and retention activity improved progression after the first signup.
The connected journey delivered a 24% improvement in conversion.
Stronger targeting and funnel quality reduced CAC by 44%.